Research

Selected publications and projects. Full list available on Google Scholar.

Publications

Never‑ending tourism and the metaverse — conceptual development (in progress)
Digital substitutes for fragile destinations — EuroCHRIE 2025 (theoretical paper)
Economic transformation in traditional tourism destinations — Edward Elgar, 2024

Works in progress

Temporal Elasticity: a mid‑range theory and propositions.
Teaching the Metaverse: integrating XR/AI in hospitality classrooms (IGI Global, 2026).

Research themes

Metaverse & XR

Virtual experiences as complements and substitutes; wellbeing and inclusion.

Destination resilience

Temporal demand smoothing; capacity management; regenerative placemaking.

Service design

High‑tech high‑touch interfaces; customer experience; data stewardship.